This communications toolkit has been developed to support communications teams within NHS trusts, integrated care boards (ICBs) and NHS England regions when asked about the National Paediatric Hearing Services Improvement (PHSI) Programme. The toolkit includes national key messages and media lines, advice for trusts, ICBs and NHSE regions if approached by the media, and template letters for use by trusts when contacting families and or stakeholders. We will update this toolkit every 3 months to reflect updated figures and messaging.
If you have any questions about this comms toolkit or the PHSI Programme, please contact: england.csohearingprogramme@nhs.net.
Click here for more information and resources – Paediatric audiology toolkit