At The Dudley Group we are committed to living our values of Care, Respect and Responsibility in everything we do. To help support our commitment to delivering the best possible patient experience, we’ve launched a new customer care training video – Communicate, Connect, Care – to reinforce the importance of good communication and building relationships.
This project would not have been possible without the staff and volunteers who gave up their time to take part and the Black Country Local Education and Training Council who kindly provided funding for customer service training.
